Frequently Asked Questions

Everything you need to know about renting a Grand Rapids trolley — from capacity and travel distance to tips, alcohol, smoking and payment.

How many people can comfortably ride on the trolley?

Trolley 107 has a seating capacity of 27 passengers, Trolley 118 seats 30 passengers, and Trolley 413 seats 28 passengers. Additional passengers are allowed to stand as well.

How far can the trolley travel?

We are licensed and insured to cover all of Michigan. The trolleys travel at highway speeds, so they can go as far as you would like them to.

Do we need to tip the drivers?

Our drivers do work for tips. We now add tips directly to your contract charges. If your contract did not include a tip amount, please remember our drivers — standard tips are 20% of contract charges.

Are alcoholic beverages allowed on the trolley?

Yes, passengers are allowed to bring on alcoholic beverages assuming they are of legal drinking age in the state of Michigan.

Is smoking allowed on the trolley?

Smoking is not allowed on any of our vehicles.

When is my final payment due?

Final payment is due 15 days prior to your event. You can send your payment to our office, and you may also include the driver gratuity if you would like — we will see to it that it gets to your driver.

Still have a question?

Call (616) 954-7000 or send us a message — we're happy to help.